Support

Check that both the start and the destination are reachable with the travel mode you chose: a ferry or a footpath can break a car route. Try a nearby town as the destination.

Try a wider distance from the route, or clear the filters: open data doesn't list facilities for every place, so a filter can hide places that do have them.

Place data comes from OpenStreetMap. You can fix it for everyone at openstreetmap.org; our data picks up the change at the next refresh.

Open the app's Settings and tap Restore purchases, signed in with the same Apple Account you bought Pro with.

Subscriptions are managed by Apple: open your subscriptions (or Settings › your name › Subscriptions on iPhone) and cancel at least 24 hours before the period ends.

Refunds are handled by Apple at reportaproblem.apple.com.